Employee (m/f/d) International Order Processing (Parts & Services)

We are looking for active support for our Parts & Services Team (Customer Support). In this role, you will be responsible for processing quotations and orders for spare parts and services for our customers worldwide.

Primary Responsibilities:  

• Independent administrative customer support for specific regions
• International customer contact in writing and by telephone (first point of contact for customers, representatives and subsidiaries)
• Preparation of quotations including price calculation
• Processing of orders and commissions
• Follow-up of open points according to installation and service reports regarding spare parts
• Returns and repair processing of spare parts as well as the creation of service contracts and upgrades

Requirements:

• successful completion of HAK/HBLA or a comparable education
• First professional experience in a similar field of activity is an advantage
• interdisciplinary thinking, personal responsibility and flexibility
• strong social skills and good manners
• very good foreign language skills and sound PC skills (MS Office; SAP knowledge desirable)

Salary:

We prefer to discuss salary in person, but we can reveal this much: We naturally align with market-standard salaries - meaning that, depending on the position and education, an above-collective agreement salary is possible right from the start. For this position, we offer an annual gross salary of at least 37.800 EUR. Depending on qualifications and experience, we can also offer more!