We are looking for active support for our Parts & Services Team (Customer Support). In this role, you will be responsible for processing quotations and orders for spare parts and services for our customers worldwide.

Primary Responsibilities:  

  • Independent administrative customer support for specific regions
  • International customer contact in writing and by telephone (first point of contact for customers, representatives and subsidiaries)
  • Preparation of quotations including price calculation
  • Processing of orders and commissions
  • Follow-up of open points according to installation and service reports regarding spare parts
  • Returns and repair processing of spare parts as well as the creation of service contracts and upgrades

Requirements:

  • successful completion of HAK/HBLA or a comparable education
  • First professional experience in a similar field of activity is an advantage
  • interdisciplinary thinking, personal responsibility and flexibility
  • strong social skills and good manners
  • very good foreign language skills and sound PC skills (MS Office; SAP knowledge desirable)

Salary:

We prefer to discuss salary in person, but we can reveal this much: We naturally align with market-standard salaries - meaning that, depending on the position and education, an above-collective agreement salary is possible right from the start. For this position, we offer an annual gross salary of at least 37.800 EUR. Depending on qualifications and experience, we can also offer more!

INSIDER-Benefits

We insiders at EVG are one thing above all: people. We support old and new INSIDERS wherever we can - because only together do we make high-tech possible.

Flexible working hours

With flexible working time models and a flexitime model with time off in lieu, we support a good work-life balance.

Insider Restaurant

Insiders can choose between three menus and a salad buffet from the modern cuisine of the in-house restaurant "Innside Gourmet" every day at reasonable prices.

Corporate Benefits

Insiders have access to exclusive benefits: from great discounts at regional partners to attractive offers from over 600 top brand providers.

Company Kindergarten and Summer Camp

Free child care for the children of our INSIDERS from about 1 year old and Summer Camp for school children.

EVG Bonus holiday (6th PTO week)

6th vacation week for insiders - loyalty pays off

Mentoring program and permanent employment contracts

New employees have an easy start thanks to extensive introductory and further training programs and a mentoring program.

Any questions?

If you have any questions about the job posting, the application process, or about EVG in general, our HR team is happy to help. Don’t hesitate to contact us directly. We look forward to hearing from you!

Our recruitment team (from left to right):

- Franziska Schredl
- Sandra Reisinger
- David Matheis
- Adolf Hanke
- Martin Steinmann
- Franziska Dentler
- Isabel Bühner
- Margit Feuerecker

Apply online as Employee (m/f/d) International Order Processing (Parts & Services)

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