a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } As part of our Technical Support Team, you are the competent and reliable contact person (m/f/d) for our customers regarding technical support for EVG systems.

Primary responsibilities:

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  • First point of contact for technical customer inquiries
  • Independent prioritization and processing of incoming requests
  • Technical support for troubleshooting via phone, email, and remote connection for our service technicians on-site as well as for our customers
  • Technical clarification of spare part and upgrade inquiries (in-house)
  • Responsibility for support requests from initiation to completion in close cross‑departmental collaboration

Requirements:

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  • Completed technical education (apprenticeship/technical school/HTL) in electronics, electrical engineering, mechatronics, or similar solid knowledge in electronics
  • A systematic approach to problem solving
  • Customer‑oriented thinking and acting
  • Ability to work independently and perform under pressure
  • English skills and strong communication abilities
  • Team spirit and a cross‑functional mindset


Salary:

We prefer to discuss salary in person, but we can reveal this much: We naturally align with market-standard salaries - meaning that, depending on the position and education, an above-collective agreement salary is possible right from the start. For this position, we offer an annual gross salary of at least 45.500 EUR. Depending on qualifications and experience, we can also offer more!

インサイダー・ベネフィット

私たちEVGのインサイダーは、何よりも「人」です。私たちは、できる限り新旧のインサイダーをサポートし、共にこそハイテクを実現できるのですから。

Flexible working hours

With flexible working time models and a flexitime model with time off in lieu, we support a good work-life balance.

Insider Restaurant

Insiders can choose between three menus and a salad buffet from the modern cuisine of the in-house restaurant "Innside Gourmet" every day at reasonable prices.

Corporate Benefits

Insiders have access to exclusive benefits: from great discounts at regional partners to attractive offers from over 600 top brand providers.

Company Kindergarten and Summer Camp

Free child care for the children of our INSIDERS from about 1 year old and Summer Camp for school children.

EVG Bonus holiday (6th PTO week)

6th vacation week for insiders - loyalty pays off

Mentoring program and permanent employment contracts

New employees have an easy start thanks to extensive introductory and further training programs and a mentoring program.

Any questions?

If you have any questions about the job posting, the application process, or about EVG in general, our HR team is happy to help. Don’t hesitate to contact us directly. We look forward to hearing from you!

Our recruitment team (from left to right):

- Franziska Schredl
- Sandra Reisinger
- David Matheis
- Adolf Hanke
- Martin Steinmann
- Franziska Dentler
- Isabel Bühner
- Margit Feuerecker

Apply online as Technical Support (m/f/d) – International Mechanical Engineering

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