EV GroupServices

Services

Process Technology

With state-of-the-art application labs and cleanrooms at its headquarters in Austria, as well as in the U.S. and Japan, EVG is focused on delivering superior process expertise to our global R&D and production customer and partner base. Our process development teams work hand-in-hand with customers, from the initial process development through to the final integration at their production sites. Services range from equipment demonstrations and feasibility studies to small-to-medium-scale pilot-line production to shorten time to market.

Last but not least, EVG’s process technology business unit performs independent research work to explore and develop baseline processes that will open up new market opportunities for us and our customers. This includes working with partners such as materials suppliers to develop and optimize new processes and capabilities.

Process Technology

Customer Support

Customer satisfaction is critically important for EVG. Our worldwide customer support centers and spare parts supply network deliver on our commitment to provide on-demand, quality service that our local customers and partners have come to expect from EVG. With outstanding experience and knowledge, our team is ready to provide you with immediate assistance through remote diagnostics and on-site service with extremely short response times around the globe.

Customer Support

EVG Academy

The EVG Academy, located at EVG’s headquarters in Austria provides technical training on all classes of EVG equipment as well as on EVG’s CIM Framework software platform in an optimized, purpose-built, 800-square-meter environment. The world-class facility sets new standards for knowledge transfer in our industry and includes eight individual training areas – one for each major class of EVG equipment – as well as four classrooms and a dedicated workshop area for electrical and mechanical training.
Thanks to the extensive floorspace, the EVG Academy offers a great number and type of tools available for training, including EVG’s fully automated HVM platforms, such as the GEMINI® FB automated production wafer bonding system with SmartView® NT3 bond aligner and the BONDSCALE® automated production fusion bonding system.

By attending in-depth, tiered training classes at the EVG Academy in a greatly enhanced learning experience, customers can be qualified to perform basic repairs as well as preventative maintenance on EVG equipment without the need to contact EVG customer support—providing customers with greater flexibility for tool maintenance. 

To learn more about the EVG Academy and to book courses, please contact the dedicated team directly at academy@evgroup.com.

EVG Academy entrance area
Hallway in the new, purpose-built EVG Academy
Training area for EVG's HVM Nanoimprint Lithography systems
Training area for EVG's bonding systems
Training area for EVG's mask alignment systems

Looking for help?

To find your nearest service contact, head over to our dedicated section

Looking for training?

Contact our academy team to inquire about your opportunities