EV GroupCareersEmployee (m/f/d) International Order Processing (Parts & Services)

Employee (m/f/d) International Order Processing (Parts & Services)

As part of our Parts & Services Team (Customer Support) you will be responsible for quotation handling and order processing for spare parts and services for our customers worldwide.

Primary Responsibilities:  

  • Independent administrative customer support for specific regions
  • International customer contact (written and per phone - first point of contact for customers, representatives, and subsidiaries)
  • Preparation of offers including price calculation
  • Processing of orders and contracts
  • Follow-up of open issues according to installation and service reports regarding spare parts
  • Handling of returns and repairs of spare parts as well as preparation of service contracts and upgrades


  • A completed degree from HAK/HBLA or a comparable education
  • Previous professional experience in a similar area of responsibility would be an advantage
  • Interdisciplinary thinking, personal responsibility and flexibility
  • Strong social skills and good manners
  • Very good foreign language and sound PC skills (MS Office; SAP knowledge desirable)

We insiders at EVG are one thing above all: people. We support old and new INSIDERS wherever we can - because only together do we make high-tech possible.

Flexible working hours

With flexible working time models and a flexitime model with time off in lieu, we support a good work-life balance.

Insider Restaurant

Insiders can choose between three menus and a salad buffet from the modern cuisine of the in-house restaurant "Innside Gourmet" every day at reasonable prices.

Mentoring program and permanent employment contracts

New employees have an easy start thanks to extensive introductory and further training programs and a mentoring program.

Company Kindergarten and Summer Camp

Free child care for the children of our INSIDERS from about 1 year old and Summer Camp for school children.

Supplementary insurance & company pension scheme

Insiders have access to collective private accident and health insurance, as well as company pension options.


Insiders participate directly in the company's success through bonus payments and are rewarded for the successful placement of new insiders.


The gross salary for this position is at least EUR 36.400,-- per year (exclusive overtime payment and benefits). Higher payments are possible, depending on your qualification and professional experience.

EVG Human Resources Headquarters

Any questions?

If you have further questions about the job description or the application process, our HR team will be happy to help you. Do not hesitate to contact us directly if you have any other concerns. We are looking forward to hearing from you.

Apply online as Employee (m/f/d) International Order Processing (Parts & Services)

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EV GroupCareersEmployee (m/f/d) International Order Processing (Parts & Services)