Customer Support

Our equipment is shipped around the world – from Shanghai to Stuttgart and New York – and we support our customers through a worldwide customer support network. Wherever our tools are installed or production customers need to be supported, our employees are on duty too. On occasion, a service engineer might have to travel from Japan via France to the United States. In our opinion a job could hardly be more international and exciting! And our customer support department is just as varied and colorful as our customers. We are united by our passion for customer satisfaction coupled with our aspirations to achieve outstanding technical accomplishments. In our field service, technical support, training, and parts and services teams, we take care of all kinds of customer requirements: we handle spare part inquiries and upgrades, and we provide staff trainings and technical assistance – to name just a few examples of our many responsibilities.

Every day is different. You interact a lot with people – and on business trips, you also experience new cultures (and have time for some occasional sightseeing !). This is exactly what makes the work in the customer support team at EVG so exciting.

EVG Customer Support