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Strategic Account Manager (m/f/x) - Arizona

This position maintains and expands relationships with strategically important, named large customers within a specified geographic region. The Strategic Account Manager is responsible for achieving sales quota through the development of a strategic plan addressing the individual customer’s goals and objectives. The Strategic Account Manager represents the entire range of company products and services to the assigned customers. Responsible for leading the customer account planning cycle and ensuring that the assigned customers’ needs and expectations are met by the company.

Essential Duties and Responsibilities:

To perform this job successfully, individual must be able to perform each of the primary duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:

  1. Establishes productive, professional relationships with key personnel in assigned customer accounts.
  2. Coordinates the involvement of company personnel including Support, Service and Management resources in order to orchestrate resolution of customer technical questions, concerns and escalations.
  3. Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets and critical milestones for a one and three year period.
  4. Proactively prospects and generates sales leads throughout the assigned region.
  5. Presents and sells company products and services to current and potential customers.
  6. Follows up on leads generated from trade shows, field activity, referrals, Internet research and cold calls.
  7. Proactively assesses, clarifies and validates customer needs and status on an ongoing basis.
  8. Collects information needed to generate quotations.
  9. Partners with customer to follow up, negotiate price and close orders.
  10. Prepares presentations, proposals and sales contracts.
  11. Business development in Key Accounts allowing for increased cross-selling opportunities and overall account management.
  12. Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
  13. Coordinates with Product Management to suggest enhancements that will drive customer satisfaction, increase product influence or broaden sales channels.
  14. Must be able to travel domestically and internationally overnight, as needed, up to 70% of the time. Must possess a valid passport.
  15. This position requires the use of EVG hired vehicles on EVG business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver’s license and have acceptable driving privileges.
  16. Other duties, as assigned.

Additional Duties and Responsibilities:

Develops the annual sales order intake forecast for the designated strategic territory within the parameters defined by Management.

  1. Closely coordinates company Executive involvement with customer Management.
  2. Meets or exceed annual sales order intake forecast.
  3. Documents customer contact activity.
  4. Creates, reviews and revises quotations accurately.
  5. Completes required training and development objectives within the assigned timeframe.
  6. Provides weekly status report of Sales activity.

Qualifications / Education / Skills and Experience:

  1. This position requires a four (4) year college degree in Engineering or Marketing or equivalent related experience in the semiconductor/microelectronics industry.
  2. Requires a minimum of five (5) years of experience in the semiconductors/microelectronics industry or five (5) years of capital equipment sales experience.
  3. Must be computer literate with MS Office software and have excellent oral and written communication skills to create and edit written materials and to persuade and influence others.
  4. Experience with Miller Heiman and Seibel CRM preferred.

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.

Salary

EV Group is committed to diversity and equal opportunity for all people.

INSIDER-Benefits

We insiders at EVG are one thing above all: people. We support old and new INSIDERS wherever we can - because only together do we make high-tech possible.

Flexible working hours

With flexible working time models and a flexitime model with time off in lieu, we support a good work-life balance.

Insider Restaurant

Insiders can choose between three menus and a salad buffet from the modern cuisine of the in-house restaurant "Innside Gourmet" every day at reasonable prices.

Corporate Benefits

Insiders have access to exclusive benefits: from great discounts at regional partners to attractive offers from over 600 top brand providers.

Company Kindergarten and Summer Camp

Free child care for the children of our INSIDERS from about 1 year old and Summer Camp for school children.

EVG Bonus holiday (6th PTO week)

6th vacation week for insiders - loyalty pays off

Mentoring program and permanent employment contracts

New employees have an easy start thanks to extensive introductory and further training programs and a mentoring program.

EVG Human Resources Nord Amerika

Noch Fragen?

Falls du Fragen zur Stellenausschreibung oder zum Bewerbungsprozess hast, steht dir das HR-Team in Nord Amerika gerne zur Verfügung. Zögere nicht, dich auch bei sonstigen Anliegen direkt bei uns zu melden. Wir freuen uns.

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