IT System Administrator (in Yokohama/JAPAN)

Primary Responsibilities:

• 1st and 2nd Level User Support for all our Asian subsidiaries
  • Documentation in our ticket system
  • Solving user requests based on defined processes
• Installation, management and procurement of IT equipment (PCs, mobile phones, printers, etc.)
• Deployment of software and policies
• Processing of IT security incidents
• Supporting our IT staff in Headquarters during global rollouts
• User training

Requirements:

• Significant working experience in User Support (1st and 2nd Level)
• Professional experience in Client Management and Client Security
• Professional experience in Mobile Device Management (iPhones)
• Reliable skills in Active Directory and computer networks
• Structured way of working and interdisciplinary thinking
• Good English skills
• Willingness to travel