EV GroupKarriereSupport Technician (m/f/d) Inhouse
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Support Technician (m/f/d) Inhouse

As part of our Technical Support Team, you are the competent, reliable contact for our customers with regard to technical support for EVG systems.

Primary Responsibilities:

  • First point of contact for technical customer enquiries
  • Technical support for troubleshooting via telephone, email, remote connection
  • Independent prioritisation and processing of incoming enquiries
  • Technical clarification of spare parts and upgrade requests
  • Responsibility for the support request from initiation to completion in close cross-departmental cooperation

Requirements:

  • Completed technical education LAP / FS / HTL (electronics, electrical engineering, mechatronics, ...) or similar sound electronics knowledge
  • Systematic approach to problem solving
  • Customer oriented thinking and acting
  • Personal responsibility and resilience
  • English skills and communication skills
  • Teamwork and cross-departmental thinking
INSIDER-Benefits

Wir INSIDER bei EVG sind vor allem eins: Menschen. Wir unterstützen altbekannte und neue INSIDER, wo wir nur können – denn nur gemeinsam machen wir Hightech möglich.

Flexible working hours

With flexible working time models and a flexitime model with time off in lieu, we support a good work-life balance.

Insider Restaurant

Insiders can choose between three menus and a salad buffet from the modern cuisine of the in-house restaurant "Innside Gourmet" every day at reasonable prices.

Mentoring program and permanent employment contracts

New employees have an easy start thanks to extensive introductory and further training programs and a mentoring program.

Company Kindergarten and Summer Camp

Free child care for the children of our INSIDERS from about 1 year old and Summer Camp for school children.

Supplementary insurance & company pension scheme

Insiders have access to collective private accident and health insurance, as well as company pension options.

Bonuses

Insiders participate directly in the company's success through bonus payments and are rewarded for the successful placement of new insiders.

Gehalt

The gross salary for this position is typically EUR 42.000,-- per year (excluding overtime payment and benefits). Overpayment is possible, depending on your qualification and professional experience.

EVG Human Resources Headquarters

Any questions?

If you have further questions about the job description or the application process, our HR team will be happy to help you. Do not hesitate to contact us directly if you have any other concerns. We are looking forward to hearing from you.

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EV GroupKarriereSupport Technician (m/f/d) Inhouse