Company Rises in the Ranks in Customer Satisfaction Awards for 2009
ST. FLORIAN, AUSTRIA, May 20, 2009 – EV Group (EVG), a leading supplier of wafer bonding and lithography equipment for the MEMS, nanotechnology and semiconductor markets, is pleased to announce that the company has received the distinction of being named one of the world’s top 10 small suppliers of wafer processing equipment for the seventh consecutive year by VLSI Research, Inc.
Coming in fifth place, the ranking recognizes EVG’s ongoing commitment to deliver superior customer satisfaction. These awards are based on the results of the recently completed VLSI Research Inc 2009 Customer Satisfaction Survey, which gathered ratings on over 190 equipment suppliers. Chipmakers such as Intel, Samsung, Qualcomm, Texas Instruments, TSMC and ASE—altogether representing 95 percent of the chip market—were surveyed to offer feedback to equipment suppliers on 13 rating categories covering equipment performance and customer service.
“It is a great honor for us to receive this accolade for the seventh consecutive year,” noted Hermann Waltl, EVG’s executive sales and customer support director. “The fact that we moved up in the ranking to be among the top five companies in our segment worldwide reflects our strong commitment to further improve our equipment performance and reliability, as well as our customer service and support. We thank our customers for their trust and continued confidence in our company.”
About the Survey
The VLSI Research annual Customer Satisfaction Survey on Chip Making Equipment is the only publicly available opportunity for chip manufacturers to provide feedback on their suppliers. Equipment manufacturers need an accurate baseline of their performance. The factors determining which equipment manufacturers will be successful are no longer determined solely by technical prowess and market timing. Nor are companies measured solely by their market share position. Customer satisfaction has become a critical measure of a company’s success. Companies need to know how they are perceived by the customer, so that they can consistently improve their market position. The 10 BEST and THE BEST by Market Segment rankings award special recognition to the suppliers that are rated highest by their customers. For more details on the survey, visit www.vlsirearch.com
About EV Group
EV Group (EVG) is a world leader in wafer-processing solutions for semiconductor, MEMS and nanotechnology applications. Through close collaboration with its global customers, the company implements its flexible manufacturing model to develop reliable, high-quality, low-cost-of-ownership systems that are easily integrated into customers’ fab lines. Key products include wafer bonding, lithography/nanoimprint lithography (NIL) and metrology equipment, as well as photoresist coaters, cleaners and inspection systems.
In addition to its dominant share of the market for wafer bonders, EVG holds a leading position in NIL and lithography for advanced packaging and MEMS. Along these lines, the company co-founded the EMC-3D consortium in 2006 to create and help drive implementation of a cost-effective through-silicon via (TSV) process for major ICs and MEMS/sensors. Other target semiconductor-related markets include silicon-on-insulator (SOI), compound semiconductor and silicon-based power-device solutions.
Founded in 1980, EVG is headquartered in St. Florian, Austria, and operates via a global customer support network, with subsidiaries in Tempe, Ariz.; Albany, NY; Yokohama and Fukuoka, Japan; Seoul, Korea and Chung-Li, Taiwan. The company's unique Triple i-approach (invent - innovate - implement) is supported by a vertical integration, allowing EVG to respond quickly to new technology developments, apply the technology to manufacturing challenges and expedite device manufacturing in high volume. More information is available at www.EVGroup.com
EV Group Contacts:
Director, Marketing and Communications
Tel: +43 7712 5311 0
Tel: +1-650-968-8900, ext. 108